Effective Date: April 1, 2026 — Last updated: April 29, 2026
This Privacy Policy describes how halcyonbooks.com (operating as TVRepairCA, “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation, including Quebec’s Act respecting the protection of personal information in the private sector (Law 25 / Bill 64).
We collect the following categories of personal information:
We do not collect sensitive personal information such as financial data, health information, or government-issued identification numbers.
Personal information is collected for the following purposes:
We collect personal information only with your knowledge and, where required, your consent. For sensitive data, express consent is obtained. For analytical data, implied consent applies where we have provided clear notice through this policy.
We do not sell personal information to third parties. We may share information in the following limited circumstances:
Contact form submissions are retained for a maximum of 12 months, after which they are deleted. Server logs are retained for up to 90 days. Analytics data is retained in aggregated, anonymized form.
As a resident of Canada, you have the following rights with respect to your personal information:
Quebec residents additionally have rights under Law 25, including the right to erasure of personal information in certain circumstances and the right to data portability.
To exercise these rights, contact our Privacy Officer at privacy@halcyonbooks.com. We will respond within 30 days.
Our use of cookies is described in detail in our Cookie Policy. Strictly necessary cookies (session management) are placed without consent. All other cookies require your acceptance via the cookie banner presented on your first visit.
Our site is hosted on servers located in Canada and the United States. If personal information is transferred outside Canada, it may be subject to the laws of the country where it is processed. We take reasonable steps to ensure appropriate contractual protections are in place for such transfers.
We implement technical and organizational measures appropriate to the risk involved in protecting personal information from unauthorized access, disclosure, or destruction. These measures include HTTPS encryption, restricted access controls, and regular security reviews.
This site is not directed at persons under the age of 16. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information without parental consent, we will delete it promptly.
We may update this Privacy Policy from time to time. The effective date at the top of this page will be updated accordingly. We encourage you to review this policy periodically.
For privacy-related questions or to exercise your rights:
Privacy Officer — TVRepairCA / halcyonbooks.com
330 Bay St., Toronto, ON M5J 0B6
Email: privacy@halcyonbooks.com
Phone: +1 855-864-6283
You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated.